1. Acceptance of Terms
Welcome to Shifa Insurance Group. By accessing or using our website shifaig.com and our insurance services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.
2. Description of Services
Shifa Insurance Group is a licensed insurance agency providing home health care, Medicare, and other related insurance solutions. We serve individuals seeking coverage as well as licensed agents and brokers looking to grow their business.
3. Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use our services. By using our website, you represent and warrant that you meet these eligibility requirements.
4. User Responsibilities
When using our services, you agree to:
- provide accurate, current, and complete information;
- maintain the confidentiality of any account credentials;
- promptly update your information if it changes;
- use our services only for lawful purposes;
- not interfere with or disrupt our website or services; and
- not attempt to gain unauthorized access to our systems.
5. Insurance Products and Services
5.1 No Guarantee of Coverage
We do not guarantee that you will qualify for any particular insurance product. Coverage is subject to approval by the insurance carrier and depends on underwriting criteria, eligibility requirements, and other factors.
5.2 Insurance Carrier Relationships
Shifa Insurance Group acts as an intermediary between you and insurance carriers. The terms, conditions, and coverage of any insurance policy are governed by the policy documents issued by the carrier, not by these Terms and Conditions.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Shifa Insurance Group or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.
7. Disclaimer of Warranties
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, Shifa Insurance Group and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, regardless of the theory of liability.
9. Indemnification
You agree to indemnify, defend, and hold harmless Shifa Insurance Group and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of our services or violation of these Terms and Conditions.
10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.
We do not share consumer opt-in consent with any 3rd parties. Mobile data consent will not be shared with any 3rd parties through this SMS channel.
11. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
13. Dispute Resolution
Any disputes arising from these Terms and Conditions or your use of our services shall first be addressed through good-faith negotiations. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Shifa Insurance Group regarding your use of our website and services.
16. SMS Terms of Service
By opting into this service, you can expect to receive appointment reminders, plan updates, and promotional messages from Shifa Insurance Group! Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.
You can cancel this service at any time. Just text "STOP" to opt out. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.
If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
If at any time you forget what keywords are supported, just text "HELP". After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
Carriers are not liable for delayed or undelivered messages.
For all questions about the services provided by this short code, you can send an email to info@shifaig.com.
If you have any questions regarding privacy, please read our Privacy Policy.
17. Contact Information
For questions about these Terms and Conditions, please contact us at:
Shifa Insurance Group
Website: www.shifaig.com
Email: info@shifaig.com